Refund and Return Policy – BELTOPIS

At BELTOPIS, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, our refund and return policy outlines the steps you can take to return your product or request a refund.

  1. Returns and Exchanges

We accept returns within 30 days from the date of purchase. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition that you received it.

To initiate a return or exchange, please contact our customer service team at support@beltopis.xyz with your order details. Once we receive your request, we will provide you with a return authorization and instructions on how to return the product.

  1. Refunds

Once we receive your returned product and inspect its condition, we will process your refund. Refunds will be credited to the original payment method within 7–10 business days. Please note that shipping costs are non-refundable, and you will be responsible for return shipping charges, unless the return is due to a defect or error on our part.

  1. Defective or Damaged Items

If you received a defective or damaged item, please contact us immediately at support@beltopis.xyz. We will offer you a full refund or send a replacement item at no additional cost. Please provide photographs of the damaged product to expedite the process.

  1. Non-returnable Items

Certain items are non-returnable, including:

  • Gift cards
  • Personalized or custom items

  1. Late or Missing Refunds

If you haven’t received your refund after the specified time, please check with your bank or credit card company as processing times may vary. If you’ve done this and still haven’t received your refund, please contact us at support@beltopis.xyz.

  1. Exchanges

If you need to exchange a product for the same item, please follow the return process outlined above, and once your return is processed, you can place a new order for the desired product.

Contact Information: